Store Locator

Guest Services

 
 
 

#Free_Mall_WiFi

Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks. For any assistance, please visit the customer service desk.

Auto services

Don’t just park your car, keep it clean and make it shine. Car wash and polishing service is available at the car park building.

Baby Changing Facilities

We have baby changing facilities in all women and men bathrooms, which are equipped with a changing station and comfortable seating for breast-feeding in women bathrooms.

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Chat with our experts for assistance, enquiries and suggestions.

Currency Exchange and ATMs

You can easily exchange your local currency with BHD in two different locations on the ground and first floor.

Customer Service Desks

There are two customer service desks located on the ground level of the mall. Customer service representatives can assist you with inquiries or complaints as well as offer a range of services to our shoppers including mall information, lost and found, wheelchair, portable chargers, Mall Gift Card and others.

First Aid

The mall is equipped with a first aid room for minor injuries, located close to Entrance B. Customer service desks are also equipped with a small first aid kit.

Florist

Select the perfect gift for any occasion and indulge your senses with fresh-cut flowers at Carrefour hypermarket.

Kids Cart

Keep their little feet comfortable with Cuddle Carts service available at Ground Floor Entrance A and C and First Floor Entrance A and C for a small fee

Lost & Found Assistance

Misplaced or lost an item during your visit? Contact one of the two customer service desks located on the ground level for assistance.

Mall Directory

A list of all the stores in City Centre Bahrain mall and their locations in a pocket size map available in both Arabic and English which can be found at the customer service desks in the mall.

Portable Chargers

Portable Chargers are available free of charge in the mall depending on their availability. Contact one of the two customer service desks located on the ground level for assistance.

Prayer Rooms

Prayer rooms for men and women are located on the second floor inside the Souq area.

Special Needs Parking

There are designated parking spots for persons with special needs located close to the mall entrances.

Taxis drop-off and pick-up

Entrance B is the designated gate for taxi, Uber and Careem drop-off and pick-up.

Valet Parking Services by ParkPoint

A luxury service offered by ParkPoint at Entrance D and Saks Fifth Avenue gate enabling you to enjoy the convenience of leaving your car safely with valet employee and return it back to you at the gate when you finish shopping for a service fee.

Wheelchairs

Wheelchairs are available free of charge in the mall depending on their availability. Contact one of the two customer service desks located on the ground level for assistance.